DVD Transfers Frequently Asked Questions

How to Send your media?

We recommend you use Registered Post.

Benefits of Registered Post within Australia

A unique identification number for every article

Proof of posting, when lodged at the Post Office counter

A signature obtained on delivery

Insurance cover of up to $100 is included.

Can I hand Deliver?

Yes, you are most welcome to visit between 8.30 AM and 5.30 PM Monday to Friday. please call us to let us know when you are coming. We have many people come long distances to see what we do and our equipment

Video Tapes for DVD Transfers

At a minimum a padded post bag and bubble wrap tapes or use a post pack carton

Things to do before posting: Number items in order you wish them to appear

enclose your contact details.

Film Stock for DVD Transfers

Please number films in order you wish them to appear and pack as tightly as possible, large numbers of films should be sent in cartons. Please enclose your contact details, a post pack carton or a spare shoe box can hold about 50 3 inch reels. You can number films with a sticker and felt tip pen or use envelopes.

Let us know what title you wish to use.

Records-LP’s and 78s

Pack well between sheets of cardboard and outer wrap with more cardboard or bubble wrap

For fragile recordings or rare 78’s we suggest you

Purchase a sheet of 3 mm MDF or particle board as the backing and top sheet large enough to cover records and about 10mm over hang is good.

Place cardboard between records and then bubble wrap the stack, tape together tightly but not too tight.

Wrap outer in cardboard and obtain a fragile sticker from the Post Office.

You can also hand deliver to Avid Tech for safety if desired

Need help with packaging?

Ask your local post office staff, they will be very happy to assist and advise you on the best and safest way to send your media to Avid Tech.

Pick – Pack At Aust Post

Choose the right packaging with the versatile range of Post pak products. Specially developed to be strong and lightweight the range includes: Tough Bags, Padded Bags, Mailing Boxes, Mailing Tubes and Special Purpose Products, your Post outlet can accommodate most mailing requirements.

If you are still unsure please call us for further advice on packing or alternate delivery methods.

Payment options

More payment options with Avid Tech

Australia Post Bill Pay. Credit Cards online and by telephone

Still have questions? E-Mail Avid Tech

We bill you, choose your payment method that suits you.

Q. Who is Avid Tech ?

1. Avid Tech is a specialist Multimedia Company based in Sydney, New South Wales providing services to the home movie maker and enthusiasts. Corporate and small business sectors are also catered for.

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Q. What Equipment do you use for DVD Transfers ?

A. AVID TECH has its own consultant technical specialist and we run 6 High End power video editing workstation suites based on Intel i7 CPU amd i5 Multi Core – threaded Processor system, in total Avid Tech operates 8 energy efficient “Green Certified” PC’s optimized to save energy at every opportunity.

Our software packages and capture devices reflect the best names in the business such as Black Magic Design. Canopus Edius, Imaginate and Adobe for DVD production.

Relax knowing AVID TECH is fully equipped with the best and latest in digital sound and vision technology and we have got our heads around it so you don’t have to. Our Video Tape Recorders VTR are all NEC, JVC Pro / Sony S-VHS and DV so you will have a better picture than most can offer. Avid Tech standardised to Canopus Pro studio level gear and Black Magic Design in 2009 to fit in with our technical HD High Definition Leadership in the industry.

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Q. What about my privacy?

A We are very concerned about your privacy and rights, we will not disclose your identity or email address to any 3rd party except where required by law. Your details are kept for future marketing only we never provide any information about you to any sub contractor and employees are forbidden to access your information other than that required to process your order. Our secure bank payment system is run by the Westpac Bank and keeps your credit card details and we never know or have your credit card details so be confident with AVID TECH since we are not made aware of your card details.Our payment system is sponsored by MYOB for the fastest and most secure payment methods and we prefer it from a business management angle it simplifies every thing for you and us

Q. Is my media secure, will it appear elsewhere?

If we like a particular image or segment from customer media we may use short excerpt in our promotional material otherwise there is no need to be concerned. We do not use images that would identify individual’s readily.

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Q. Can you convert or code advanced formats?

A. AVID TECH can code to most any format including SD HD,5.1 Dolby, we have the most extensive conversion facility available, and whatever you need we can do it. Web Streaming MPEG 1+2. Divx. WMV. Real Player Quick Time etc. Ask us about your format needs AVID TECH can convert to dozens of codes including aspect ratios 16.9 and 4.3 (wide screen and normal TV)

 

Q. Can AVID TECH DVD transfer my 8 mm, Super 8 and 16 mm cine film?

A. AVID TECH can transfer to DVD or Mini DV Tape send an e-mail for a quote for DVD transfer with or without editing. HD or SD that means we can scan at HD and down convert to normal DVD 720p or full 1080i BD Blu-ray.

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Q. I want a copy of my DVD Transfers in PAL for Australia and a NTSC copy to send to the USA.

A. AVID TECH can convert and label a DVD in any format PAL, SECAM or NTSC With region codes removed.

Q. What is different about AVID TECH DVD Transfers ?

A. We use only pro equipment. We use the best available media and techniques. Great Premium services that won’t blow your budget. Avid Tech are acknowledged technical leaders,for instance being the first to introduce FXF and HD FXF ZI into Australia years ahead of anyone else. It’s a fact Avid Tech leads and others reluctantly follow.

As pioneers of HD Film transfers in Australia in late 2008 with the first HD film scanning equipment which is simply not available elsewhere due to Avid Tech’s unique long standing relationship with our custom engineering and programming experts has allowed Avid Tech DVD Transfer Centre to grow to be the largest retail film – video transfer facility in Victoria.

We are not a computer store and most certainly are not part time or weekend film warriors.Avid Tech is a real business working 5 days a week. DVD Transfers is what we do for a living. Unlike some operators who only post a mobile phone number, you can contact Avid Tech directly during business hours.

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No jargon, we speak real English.

We understand when you say ?I want to put this onto that. Our usual answer is No Problem. We save the Techie Babble for the office and studio, we can speak plain english with you and will not overwhelm you with techie speak.

DVD-R disk supplied

For the most compatible DVD Transfers we use DVD-R which will work in 94% of DVD set top players and most PC DVD-ROM. If you need a DVD+R format disk please let us know when you order.

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Which countries are affected by DVD region codes

 

Typically, a DVD-Video disc’s outer packaging bears a symbol indicating its region code.

Avid tech DVD Transfers are region free and can be played in any country depending on PAL or NTSC

Region code

Area

0

Informal term meaning “playable in all regions”

1

Bermuda, Canada, United States and U.S. territories

2

Most of Europe, the Middle East, Egypt, Greenland, Japan, Lesotho, South Africa, Swaziland

3

Southeast Asia, Hong Kong, Macau, South Korea, Taiwan

4

Australia. New Zealand. Central America, Oceania, South America, Mexico

5

The rest of Africa, Eastern Europe, South Asia, Mongolia, North Korea, Russia

6

Mainland China

7

Reserved for future use

8

International venues such as aircraft, cruise ships, etc.

 

FORMATS Outside of region 4 – DVD‘s are commonly in either NTSC or SECAM, some countries use PAL and need to be converted to PAL for use in Australian DVD players and PC-DVD Rom’s on computers sold in Australia. Region free players are becoming available and some will play NTSC and PAL however many DVD Players made before 2004 cannot do this. AVID TECH can convert your DVD or VHS Tapes made in another format to suit your needs. AVID TECH can also make DVD’s without a region code.

Sending a DVD overseas? Check with us to make sure we make a disk playable in the country you are sending the DVD to.

TV formats PAL. NTSC and SECAM. Countries and their formats (PARTIAL LIST ONLY FOR MORE INFO E-MAIL us

NTSC Antigua Bahamas Barbados Barbuda Belize Bermuda Bolivia Canada United States

El Salvador Philippines

SECAM Azerbaijan Greece East Germany Czechoslovakia Liechtenstein New Caledonia Russia Tahiti

France Iraq Iran Hungary Slovenia

PAL Australia Austria Afghanistan England Hong Kong Holland Indonesia Singapore

If this FAQ has not answered your question please feel free to write to us with your question, we will be glad to help.

E-Mail AVID TECH

for use in Australian DVD players and PC-DVD Rom’s on computers sold in Australia. Region free players are becoming available and some will play NTSC and PAL however many DVD Players made before 2004 cannot do this. AVID TECH can convert your DVD or VHS Tapes made in another format to suit your needs. AVID TECH can also make DVD’s without a region code.

Sending a DVD overseas? Check with us to make sure we make a disk playable in the country you are sending the DVD to.

TV formats PAL. NTSC and SECAM. Countries and their formats (PARTIAL LIST ONLY FOR MORE INFO E-MAIL us

NTSC Antigua Bahamas Barbados Barbuda Belize Bermuda Bolivia Canada United States

El Salvador Philippines

SECAM Azerbaijan Greece East Germany Czechoslovakia Liechtenstein New Caledonia Russia Tahiti

France Iraq Iran Hungary Slovenia

PAL Australia Austria Afghanistan England Hong Kong Holland Indonesia Singapore

If this FAQ has not answered your question please feel free to write to us with your question, we will be glad to help.

E-Mail AVID TECH

DVD Transfers Frequently Asked Questions

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